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Newsletter Release Notes October 6th: Promoters, Smart Support & Useful DeliverLogic Resources
October 6, 2023
Newsletter Release Notes: Promoters, Smart Support & Useful DeliverLogic Resources
Promoters
Promoters are one of the many ways you can expand and bring your Delivery Service to the next level.
Marketing through promoters can exponentially increase your order volume. It can also help you open up some areas of your market that were maybe not so easily implemented with your current business plan and practices (ex. Hotels, Conference spaces, Hotels, Hospitals and Workplaces and many more)
There is no better and more honest marketing than word of mouth, so if your customers like your services, they're more likely to recommend it to their friends and family. Once you have a few promoters and you incentivize them enough through commissions, you can create a great environment to grow your business in the "downtime".
Smart Support
Smart Support is an amazing additional service inside DeliverLogic that lets your team become more efficient while also providing much better customer service due to our calls and messaging center.
This service allows you to quickly handle Customer, Driver AND Restaurant issues or questions very quickly. Due to our organized Queue system as well as Dispatcher/Placer/Manager status which can tell you real-time information if said user is currently busy or not, you are able to make quick management decisions to make sure your team is being utilized to its fullest potential.
Removing frictions of more manual steps that you have to cover without Smart Support makes it a really easy decision to add something like this to your arsenal of services and boost your efficiency!
Useful DeliverLogic Resrouces
Finding answers to your questions can sometimes be frustrating, that's why we provide you with a variety of resources to help you along the way.
Our Newsletter is a great way to keep up with announcements for new features and some quick updates on existing ones but we have many more resources that can help you utilize our software to it's fullest potential.
A few of our most valuable resources are:
- Knowledge Base (Great for slower paced guides and step by step tutorials)
- Facebook Community (Talk to our managers and existing RDS clients about ideas, issues and solutions)
- Our "New Stuff" section in the admin backend which you can access by click on the HELP CENTER button on the right hand side or add /admin/misc/newstuff to the end of your URL.
- DeliverLogic YouTube page (This is a great way to keep up with our software if you're visual learner)
Additional Features and Updates
Linked Locations let you share Restaurant Inventory as well as Driver Pool between 2 or MORE locations so the customers who are close enough to restaurants in both locations can have a wider variety of restaurants to choose from.
Why would you want to have your Locations Linked?
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This is a great way to cover smaller areas between your bigger markets and it can lead to rapid expansion of your markets and business so you can grow and generate bigger sales numbers as well as recruit more drivers and provide better service for your customers.
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You can add time buffers to one specific area/location and then link them all together
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Separating finances between areas can also be useful for a clearer performance review of certain parts of your market as well as making it possible to give out bonuses to your managers and/or location operators as an incentive to grow the market.
If you would like to offer a FREE WEBSITE to your Restaurant Partners
you can do so with our Drag & Drop Website Builder.
This feature will create a professional looking website with ease and just a few tweaks from the end user.
You can do this yourself OR have the restaurant choose the design through the Merchant Portal, read more about that HERE: Merchant Portal Features and Explanation
Using this feature is pretty simple and self-explanatory BUT there are steps you can take in order to utilize this to the maximum and therefore yield much more outstanding results, please reference the video HERE
DeliverLogic Weekly Meetings
Make sure you check out our Weekly meeting where we you can learn about all the great features and tricks to help your business thrive!
https://www.deliverlogic.com/events/
Also if you are looking for someone to take over your dispatch and support so you can invest your time on growing your business.
Automate & Maximize Efficiencies
Automated Dispatch
Automated Marketing
Automated Payments
Customer Support & Dispatch
Order with Google
Submit your info HERE and we will reach out to you! 🙂
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