Understanding how money is moved around in a business that has so many moving parts is very important. In this video Joe will explain how funds are processed on both our side and when they are processed by Stripe.

Steps to follow:

1. Go to Reports > Financial > Daily (New) report and navigate to the bottom left part of the report to the “Total Transaction Deductions” or simply run the Reports > Financial > Order Transaction Breakdown report.

2. From here you will be able to see every order from that given day and order # associated with them. (This will also give you a detailed breakdown of how the money was moved around on DeliverLogic end of things).

3. Once you’ve done this and identified the order # you would like to take a closer look of you can click on the right name of your account and select the “Manage Payments” tab

4. From here you will be able to select the “Payouts” tab where you will see the deposits (payouts) made on specific days

5. At this point you are able to track the actual deposits on the Stripe side of things by click on the “Stripe vs. DL” to gain more insight into how much money was moved around for specific days/orders.

6. From here you will be able to see the “Stripe Net” and “RDS Logic Net” as well as the “Difference” if there are any.

7. If at this point you are not sure why there are any differences you will have to navigate back to your “Order Transaction Breakdown” report to see which columns can provide you with future insight on the discrepancies.