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I have extensive experience with DeliverLogic, having been a dedicated user of the software since 2014. I began my journey working with Devon Barkley for his delivery service, Takeout Town, where I held various operational roles, including dispatcher, manager on duty, and customer service representative.In February 2021, I joined DeliverLogic as a full-time employee and have since become highly proficient with the system. My experience includes working as a QA tester, collaborating directly with developers to test new features, bug fixes, and improvements before they are released to the DeliverLogic… Read More
Project ManagementPOS DevelopmentBackend API DevelopmentDatabase ManagementNew Integrations to the softwareImplement Automated PipelinesResearch and Estimation
Resolved customer complaints in a kind, quick, and courteous mannerListen to customer needs and showing empathy, while entering accurate information into database systems.Updated dispatchers frequently to convey changes such as address changes for delivery orders.Placing orders with restaurants in a timely manner.For customer service DC side
Taking Customer Service phone calls, I also managed a call center with 425k calls a month. I have also been a Chief of Staff, as well as a manager at Pizza Hut. I have experience as an Executive Assistant, and Office Manager.
Financial reporting QA Support Desk Dispatch and Support